UPDATE – 11:15 AM PDT
We are happy to report the issue is now resolved for all accounts. If you cannot process payments for appointments, please do not hesitate to contact our support department.
We’re currently experiencing an issue with accepting payments when using the Authorize.net gateway provider. If you are using Authorize.net to accept payments through the Customer View, your end-users will most likely see the error message “the account is inactive” when paying for appointments. We will continue to update this page when more information is available.