Internet Explorer - Managing the Phishing/SmartScreen Filter

• LAST UPDATE: 9/17/2015

• PRICING TIER: All

• APPOINTMENT VERSION: Single & Multiple

Internet Explorer containts features to protect users against malicious and fraudulent websites.  It can help to detect Phishing or downloading malicious software with it's SmartScreen Filter, but it can also impact the loading speed of your AppointmentPlus account.  So, what is Phishing and SmartScreen Filter?

• Phishing

  Online Phishing is a way to scam users through e-mails and websites.  The most common approach by Phishing scams is to send out fraudullent e-mails that resemble a trusted company and asking for personal information.  They will usually send a link to a form to enter your personal information such as an account number or password.

• SmartScreen Filter

  The SmartScreen Filter helps to detect Phishing, malicious software or malware.

TIP

To find out more about Phishing and the SmartScreen Filter, please check out these FAQ's within the Help section of Microsoft.

If you are experiencing slowness with your Internet Explorer browser, follow the steps below to add AppointmentPlus as one of your trusted sites:

1. Close all Internet Explorer windows.

2. Open a new Internet Explorer window.

3. If you see a message stating an "add-on can cause Internet Explorer to crash or stop responding," click Always open Internet Explorer without this add-on.

4. Add AppointmentPlus as a trusted site based on the Internet Explorer version you are using:.

   Windows Internet Explorer 8 & 9

   1. Log into your AppointmentPlus account.

   2. Click Tools button > Internet Options
   3. Click Security tab > Trusted sites
   4. Click Sites button
      Your AppointmentPlus website address should appear in the "Add this website to the zone" box It should show something similar to the website listed below.
      
      
   5. Click Add > Close
   6. Click Custom Level

   7. In the Security Settings dialog box, scroll to find "Use SmartScreen Filter, and then click "Disable".

   8. Click OK > then OK again

   For more information on the Internet Explorer 8 & 9 SmartScreen Filter, please visit the following site: http://windows.microsoft.com/en-US/windows7/SmartScreen-Filter-frequently-asked-questions-IE9

   
   
   Windows Internet Explorer 7

   1. Log into your AppointmentPlus account.

   2. Click Tools button > Internet Options
   3. Click Security tab
   4. Click Trusted sites icon > Sites

   5. In the "Add this website to the zone" box, enter the URL of your AppointmentPlus account, and then click Add. An example of the URL to add is shown below.
      

   6. Close the box.

   7. Click Custom Level

   8. Under "Use Phishing Filter", select "Disable". You may have to scroll through the list to find it.

   9. Click OK

   For more information on the Internet Explorer 7 Phishing Filter feature, please visit the following site: http://www.microsoft.com/mscorp/safety/technologies/antiphishing/default.mspx