Location Specific Pages & Text for Customer View
The administrative console and customer booking interface has been updated to support the usage of location-specific pages and text information. Previously, pages & text were defined at the headquarters location and applied to the customer booking interface for all locations within the account. With this change, administrators of individual locations will be able to customize the information that is shared with customers through the appointment booking interface. To access the new fields, a Location or Headquarters Administrator will log in to their account, choose a location and then access the Pages/Text tab to see the additional fields available for customization.
Updating Staff Member Service Times
The application has been updated to correct an issue in successfully saving changes to the service times of a staff member. In some cases, if a staff member had service times that did not match their schedule, the system would not successfully save edits to the times a service was offered. This has been resolved and administrators will now be able to alter the start and end time of a service separately from the staff member's schedule.
Required Appointment Fields Pulling from Headquarters Location
The application has been updated to correct an issue with the list of required fields in a sub-location. In some cases, a customer scheduling an appointment at one location would be prompted to complete additional appointment fields that were required at the headquarters location. The appointment creation process has been updated to ensure that the required fields are based on the sub-location configuration when the headquarters location values are not being shared with the sub-locations.
Appointment Statistics Showing Custom Status Types
The application has been updated to improve the display of status information on appointments. In some cases, viewing appointments from the grid would provide statistic information on the appointment, however this information would only include the default status type information. Going forward, any status type for appointments will be display from view of the appointment.
Editing an Event Resets Calculation Selection
The event functionality of the appointment scheduling system has been updated to address a display issue with a selection option. In some cases, the option to "Calculate Group Cost" would be checked and saved with an update to the event, however, upon editing the event, this option would appear unchecked. Going forward, the current state of the Calculate option will display as accurate when editing an event.
Apostrophe Character in Email Address
The application has been updated to support the use of an apostrophe character in email addresses. Previously, if an email address contained an apostrophe, the system would fail the validity test and not send emails to that address. Going forward, the apostrophe will be a supported and valid character, and emails will be properly sent to addresses with this special character.
View Only User Should See Children
The appointment scheduling tool has been updated to resolve an issue for users assigned to the "View Only User" access level. For these types of users, the children option was not displayed in the Make Appointment window. This created a situation for these users that, if children were required, they would not be able to successfully schedule an appointment. This has been resolved and users with the ability to schedule appointments will be able to also see and select children for the appointment as required by the account configuration.
Appointment Reminders for Parents
The application has been updated to improve information in appointment reminders when a parent is making an appointment for more than one child. In some cases, the appointment notifications would only list a single child, however, the online confirmation details would show that the appointment was for additional children. This situation has been resolved and the appointment notifications will now list all children for which appointments are scheduled.
Display Staff Member as Available based on Add-On Services
The customer booking interface has been updated to correct an issue displaying staff members based on their assignment to offer an add-on service only. In some cases, customers booking online would be able to select a staff member that does not offer the selected primary service, but does offer a selected add-on service. Going forward, staff members listed in the dropdown will only display if they are assigned to offer the selected primary and add-on services.
Display of Cost for Appointments with Add-on Services
The administrative console has been updated to address a situation where the cost value of an appointment would change in the Make Appointment window. In some cases, changing the duration of the appointment after selecting an add-on service would alter the value in the cost field. This issue has been resolved and the cost information will remain as expected when changing the duration of the appointment.
Creating Reserves Starting at 12 Midnight
The application has been updated to correct an issue for locations whose open hours start at 12 midnight. In some cases, users attempting to schedule a reserve at the start of the day were unable to successfully complete the creation activity. This has been resolved and reserves will now be able to be created with a start time of 12 midnight.
Print View of Appointment Confirmation
The customer booking interface has been updated to resolve an issue displaying the details of an appointment from the "print" page. In some cases, the details of the appointment would not display for the user attempting to print out a hard copy for their records. This situation has been corrected and users will now be able to print the appointment confirmation details as expected.
SMS Report Data
The application's SMS Report has been updated to improve the data included in the report output. In some cases, the report was including information that wasn't relevant to the search criteria. Going forward, the administrator will see the data based on the discrete configuration of the report criteria.
Action Links Display in Notifications
The application has been updated to correct a situation with the display of action links within appointment notifications. In some cases, the client account was modified to include this options for notifications, but the links were not displaying in the emails received by the appointment's customer. This has been resolved and the configuration for this feature will be available as expected based on the account's subscription tier.
Marking Days Off for Shared Staff Members
The application has been updated to address an issue managing days off in multiple locations. In some situations, a staff member would attempt to set a day off in the non-current location, but the change would not successfully save to the staff member's shared availability. This has been resolved and the staff member may manage their location-specific availability from any other location.