How do I set up schedule exceptions?

• Laste Update: 3/31/2020

• Pricing Tiers: All Tiers

• Appointment Version: All Versions

Schedule Exceptions added to Staff Member profiles will override existing weekly recurring Schedules and Schedule Templates. Since they will replace existing availability as opposed to adding it, Schedule Exceptions should be used when opening a closed day or changing available Appointment times for a specific day. 

Schedule Exceptions are available when using any version of the AppointmentPlus scheduling system. Only one Schedule Exception is allowed per day for each staff profile when using the Single Appointment per Time Slot version. Multiple exceptions may be added when using the Multiple Appointments per Time Slot version.

How to add Schedule Exceptions

1. Click Staff Members
2. Select a profile from the list
3. Click Schedule Exceptions
4. Select the Date, Start Time, and End Time
5. Click Add

Note: If the Multiple Appointments Per Time Slot version is enabled for your account, you will need to use the Quick or Manual time slot creators for step 4. 

Note: Schedule Exceptions will not show if a Staff Member is marked as a Day Off on the da of the exception.