What is the difference between an Active and an Inactive status?




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    I had set several of my staff members to 'active' but checked 'no' on the allow customers to see. I thought that this would allow them to remain visible to me and appear in my reports but that my clients would not be able to see them and make appointments. I have had several of these active/no allow customer to see staff members email me that students had made appointments with them. Upon checking, when I had them with those two properties, they were showing up as having available time slots. Can you help me determine what happened?

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    KB Admin

    Hi Catesby, I'll add a support ticket to your account about this issue so our team can investigate.


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